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FAQ

  • How can customers pay using all available payment systems on the website?
    Customers can pay using credit card, PayPal, Google Pay, and Apple Pay on the website to complete their transactions.
  • Can I download all files immediately after payment?
    Yes, all files are available for download immediately after payment is completed.
  • What license and rights will I get?
    You will receive a license that does not allow you to transfer the resell rights to others. Master Resell Rights are not included.
  • Can I preview the content before purchase?
    Yes! We offer a free preview version of courses, allowing you to explore a selection of materials before making a purchase. Additionally, you can access one free ebook bundle with all extensions for preview.
  • Q: What is your refund policy if I'm not satisfied with a purchase from Digital Marketing?
    At Prosdigitalmarketers, we want you to be completely satisfied with your purchase. We offer a 30-day refund policy under the following terms to ensure fairness for all users. 1. Refund Eligibility We provide a full refund within 30 days of your purchase if the following conditions are met: You have not accessed or watched any course content on our platform. You have not participated in any programs, including loyalty rewards programs or community activities. If you have engaged with any course material (e.g., watched videos, downloaded resources) or joined our programs, your purchase will no longer be eligible for a refund. This policy helps us protect the value of our digital content. 2. How to Request a Refund To request a refund: Contact us at prosdigitalmarketers@gmail.com or submit a form on the website within 30 days of your purchase date. Include your order number, full name, and email address used for the purchase. Confirm that you have not accessed any course content or participated in programs. We’ll review your request and verify your account activity to ensure eligibility. If approved, your refund will be processed within 5-10 business days to your original payment method. 3. Non-Refundable Purchases The following are non-refundable: Purchases where course content has been accessed or programs have been used. Purchases past the 30-day refund window. Any third-party fees (e.g., payment processing fees) are non-refundable.
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